3.18. Documentation

Documentation

Library Master Procite EndNote Reference Manager Papyrus

Documentation

   1. Reference manual
   2. Tutorial
   3. Context-sensitive Help screens
   4. Error messages
LM:
1: Users' Guide in English, spiral bound, TOC, index; not an alphabetic nor systematic reference manual. Separate supplement for v. 4.1.
Complete, precise, clear, reliable (does not solve difficult tasks as far as Formats are concerned)
2: Getting started guide, printed, index
3: contextual but not always present; MS-Windows like, might contain less info than the printed Guide
4: not enough explicit
Pr:
1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Complete, precise, clear, reliable (does not solve difficult tasks)
2: chap. 3 "Guided tour" + on-line help. (Shorter manual only for read-only Data distributor version)
3: yes but not really contextual; MS-Windows like, contains less info than the printed Guide
4: not enough
En:
1: Users' Guide in English, only as Adobe PDF file (sorry: not entirely read this time; not an alphabetic nor systematic reference manual. Complete, precise, clear; it  used to be poorly updated as far as v. 8 is concerned, see the online help to get more secure, though not definite, info
2: "Getting started" on CD as PDF + Guide Tour printed (some 90 pages) 
3: no, unsufficiently contextual, Windows-like
4: not enough
RM:
1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Could be more precise and complete: does not solve difficult tasks, hides some important details, does not include Import File Editor IFE (see Help or ad hoc PDF file on CD)
2: "Guided Tour" on CD and in the online help file
3: yes contextual and complete -with few exceptions
4: not enough
Papyrus:
1 Users' Guide in English, bound, TOC, index + Reference manual -and Concepts and Shortcuts (3 in 1 v.) Complete, precise, clear, reliable, not boring, not verbose, it solves difficult tasks: a real learning tool. Overall: excellent documentation, (though a neat, linear and complete description of formal instructions --search, style design, manuscript formatting switches-- is lacking)
2: Tutorial: windows' guided tours ("balloon" help on the single items of an operating window) + contextual on-line help
3: yes
4: yes


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