Documentation

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3. Library Master, ProCite, EndNote, Reference Manager, Papyrus: full evaluation grid

3.18. Documentation

Documentation

Library Master Procite EndNote Reference Manager Papyrus

Documentation
   1. Reference manual
   2. Tutorial
   3. Context-sensitive Help screens
   4. Error messages

LM:
1: Users' Guide in English, spiral bound, TOC, index; not an alphabetic nor systematic reference manual. Separate supplement for v. 4.1.
Complete, precise, clear, reliable (does not solve difficult tasks as far as Formats are concerned)
2: Getting started guide, printed, index
3: contextual but not always present; MS-Windows like, might contain less info than the printed Guide
4: not enough explicit Pr:
1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Complete, precise, clear, reliable (does not solve difficult tasks)
2: chap. 3 "Guided tour" + on-line help. (Shorter manual only for read-only Data distributor version)
3: yes but not really contextual; MS-Windows like, contains less info than the printed Guide
4: not enough En:
1: Users' Guide in English, bound, TOC, index; PDF version; not an alphabetic nor systematic reference manual. Complete, precise, clear; poorly updated as far as v. 8 is concerned, see the online help to get more secure, but not definite, info
2: chap. 3 "Guided Tour" also on CD
3: yes, sufficiently contextual, Windows-like
4: not enough RM:
1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Could be more precise and complete: does not solve difficult tasks, hides some important details, does not include Import File editor (see Help or ad hoc PDF file on CD)
2: "Guided Tour" on CD and in the online help file
3: yes contextual and complete
4: not enough Papyrus:
1 Users' Guide in English, bound, TOC, index + Reference manual -and Concepts and Shortcuts (3 in 1 v.) Complete, precise, clear, reliable, not boring, not verbose, it solves difficult tasks: a real learning tool. Overall: excellent documentation, (though a neat, linear and complete description of formal instructions --search, style design, manuscript formatting switches-- is lacking)
2: Tutorial: windows' guided tours ("balloon" help on the single items of an operating window) + contextual on-line help
3: yes
4: yes

Library Master	Procite	EndNote	Reference Manager	Papyrus
Documentation
Documentation 1. Reference manual 2. Tutorial 3. Context-sensitive Help screens 4. Error messages
LM: 1: Users' Guide in English, spiral bound, TOC, index; not an alphabetic nor systematic reference manual. Separate supplement for v. 4.1. Complete, precise, clear, reliable (does not solve difficult tasks as far as Formats are concerned) 2: Getting started guide, printed, index 3: contextual but not always present; MS-Windows like, might contain less info than the printed Guide 4: not enough explicit	Pr: 1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Complete, precise, clear, reliable (does not solve difficult tasks) 2: chap. 3 "Guided tour" + on-line help. (Shorter manual only for read-only Data distributor version) 3: yes but not really contextual; MS-Windows like, contains less info than the printed Guide 4: not enough	En: 1: Users' Guide in English, bound, TOC, index; PDF version; not an alphabetic nor systematic reference manual. Complete, precise, clear; poorly updated as far as v. 8 is concerned, see the online help to get more secure, but not definite, info 2: chap. 3 "Guided Tour" also on CD 3: yes, sufficiently contextual, Windows-like 4: not enough	RM: 1: Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Could be more precise and complete: does not solve difficult tasks, hides some important details, does not include Import File editor (see Help or ad hoc PDF file on CD) 2: "Guided Tour" on CD and in the online help file 3: yes contextual and complete 4: not enough	Papyrus: 1 Users' Guide in English, bound, TOC, index + Reference manual -and Concepts and Shortcuts (3 in 1 v.) Complete, precise, clear, reliable, not boring, not verbose, it solves difficult tasks: a real learning tool. Overall: excellent documentation, (though a neat, linear and complete description of formal instructions --search, style design, manuscript formatting switches-- is lacking) 2: Tutorial: windows' guided tours ("balloon" help on the single items of an operating window) + contextual on-line help 3: yes 4: yes